Offering holistic, unhurried psychiatric care in Richmond VA

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Let's get you the care you need

Alternatively, you may call (804) 532-5147, and leave a voicemail with your full name, date of birth, medication name, dosage, pharmacy name, and location.

New Patients

Please start by filling out the intake form so we can determine if we're a good fit.

Scheduling

Send a message, cancel, or self-schedule through the patient portal whenever possible
Call: (804) 532-5147
Email: scheduling@tortoisementalhealth.com

Whether you're an established client, a new patient, or a fellow provider, here's how to get in touch with the right person for what you need.

Prescription Refills

Reminder: Canceling less than 24 hours before your appointment may result in a late cancellation fee.

Please submit refill requests through the patient portal whenever possible.

(804) 369-8818

INFO@TORTOISEMENTALHEALTH.COM

10431 PATTERSON AVENUE
HENRICO, VA 23238

(804) 532-5147

Please remember that email is not always HIPAA-compliant and may not be secure for sensitive information.

General Inquiries

It helps us grow and improve the care we provide. While privacy laws prevent us from responding directly to comments on public review platforms, please know that we take your feedback seriously and are always working to enhance the experience for our clients.

admin@tortoisementalhealth.com

Call: (804) 532-5147

To share feedback:

We genuinely value your feedback

Tech Issues or Telehealth Glitches

Trouble logging in for a telehealth visit? Please notify us within the first 10 minutes of your appointment to avoid a no-show fee.


Provider Collaboration

If you're a provider looking to coordinate care,
feel free to call us directly:

Billing Questions

For help with billing, superbills, or insurance-related questions:

Medical Records

To request or share medical records:

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